Six Things eeejili Does to Protect Your Privacy
These are the principles that guide how eeejili handles personal data. The full policy below gives you the complete picture.
End-to-End Encryption
Every data transfer between your device and eeejili is protected by TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text — ever.
Secure Data Storage
Player data is stored in access-controlled servers with regular security audits. Our database architecture separates sensitive personal data from game and transaction records to limit exposure in the event of any incident.
No Data Selling — Ever
eeejili does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data belongs to you and is used only for the purposes described in this Privacy Policy.
Philippine DPA Compliance
eeejili operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. We have a designated Data Protection Officer and adhere to all NPC (National Privacy Commission) guidelines.
Minimal Data Collection
We collect only the personal information we genuinely need to operate the platform safely, verify your identity, process payments, and comply with our regulatory obligations. We don't ask for data we don't have a legitimate reason to hold.
Full Player Control
You can access, correct, download, or request deletion of your personal data at any time by contacting our Data Protection Officer. We respond to all valid data requests within the timeframes required by Philippine law.
Written for Filipino Players in Plain Language
Privacy policies have a reputation for being impenetrable walls of legal text designed to confuse rather than inform. That's not how we do things at eeejili. This policy exists to give you a genuine, readable explanation of how your personal information is handled — because you deserve to know.
When you create a account on eeejili, you share information with us. Some of it you provide directly — like your name, mobile number, and date of birth during registration. Some of it is generated automatically as you use the platform — like your login timestamps and the device you're using. And some of it comes from third parties, like payment verification services that confirm your GCash or Maya account ownership.
All of that information is covered by this Privacy Policy. By using eeejili, you consent to the collection and use of your data as described here. If anything changes materially, we'll notify you before the changes take effect — you won't be surprised by a quiet policy update.
Philippine Data Privacy Act: eeejili processes personal data in compliance with Republic Act 10173, also known as the Data Privacy Act of 2012. As a data subject, you have specific rights under this law — including the right to access, correct, and object to the processing of your personal data. These rights are detailed in Section 9 of this policy.
1 Data Controller
eeejili ("we," "us," "our") is the data controller responsible for the personal information collected through the eeejili platform at eeejili.best. As data controller, eeejili determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and in accordance with this Privacy Policy and applicable Philippine law.
Our designated Data Protection Officer (DPO) can be reached at support@eeejili.best. The DPO is responsible for overseeing data protection strategy and implementation across the eeejili platform, and for responding to requests from data subjects.
2 Data We Collect
eeejili collects only the personal data necessary to provide a safe, compliant, and functional online gaming platform. Below is an overview of the categories of data we collect and the legal basis for processing each:
| Data Category | Examples | Legal Basis |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID type and number | Legal obligation / Contract |
| Contact Data | Mobile number, email address | Contract |
| Financial Data | GCash/Maya account reference, bank account details, transaction history | Contract / Legal obligation |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Legitimate interest |
| Usage Data | Pages visited, games played, bets placed, session duration | Legitimate interest |
| Communications Data | Support chat transcripts, emails, feedback submissions | Contract / Legitimate interest |
| Verification Data | KYC documents, selfie verification images (where required) | Legal obligation |
We do not collect special categories of personal data (such as health data, biometric data for identification purposes, or political opinions) unless explicitly required by a regulatory authority and with appropriate safeguards in place.
3 How We Collect Your Data
eeejili collects personal data through the following channels:
- Direct input: Information you provide when registering, completing your profile, submitting KYC documents, or contacting our support team.
- Automated collection: Technical and usage data collected automatically when you access the eeejili platform, via cookies, server logs, and analytics tools.
- Third-party sources: Identity and payment verification data received from KYC service providers, payment processors (such as GCash, Maya, or your bank), and fraud prevention partners.
- Public sources: In limited cases, publicly available information may be used to supplement identity verification (for example, confirming that an ID number format is valid).
eeejili does not collect personal data from social media platforms or third-party login services. All account registration is done directly through the eeejili platform using your Philippine mobile number.
4 Why We Use Your Data
eeejili uses your personal data for the following specific purposes:
4.1 Account Management & Platform Delivery
To create and maintain your eeejili account, authenticate your login, process your deposits and withdrawals, settle your bets, and deliver the core gaming and sports betting experience. Without this processing, we cannot provide the eeejili service to you.
4.2 Identity Verification & KYC Compliance
To verify your identity, confirm your age (18+), and comply with anti-money laundering (AML) obligations applicable to online gaming platforms. This processing is legally required and cannot be opted out of while you maintain an account.
4.3 Fraud Prevention & Platform Security
To detect, investigate, and prevent fraudulent activity, abuse of bonus systems, duplicate account creation, money laundering, and other activities prohibited by our Terms and Conditions. We use automated monitoring tools and human review for this purpose.
4.4 Customer Support
To process and respond to your support requests, resolve account issues, and improve our support quality by reviewing interaction records. We retain support communications for a reasonable period for quality assurance and dispute resolution.
4.5 Platform Improvement & Analytics
To understand how players use eeejili, identify performance issues, and improve the overall platform experience. Analytics processing uses aggregated and anonymised data where possible.
4.6 Regulatory Compliance & Legal Obligations
To comply with reporting obligations to regulatory authorities, respond to valid legal requests, and defend eeejili's legal position in the event of a dispute. Certain data must be retained for specific periods under Philippine law regardless of account status.
6 Cookies & Tracking Technologies
eeejili uses cookies and similar tracking technologies on our platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience.
6.1 Types of Cookies We Use
- Essential cookies: Required for the platform to function. These maintain your login session, remember your language and display preferences, and enable security features. You cannot opt out of essential cookies while using eeejili.
- Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players drop off, and how different features are used. This data is aggregated and used only to improve the platform.
- Security cookies: Help detect and prevent fraudulent activity, such as identifying unusual login patterns or multiple accounts from the same device.
6.2 Managing Cookies
You can configure your browser to refuse non-essential cookies or delete existing cookies at any time. Note that disabling certain cookies may affect the functionality of the eeejili platform. For mobile browsers, cookie settings are typically found in your browser's privacy or security settings menu.
7 How Long We Keep Your Data
eeejili retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply:
- Active account data: Retained for the duration of your active account relationship with eeejili, plus a minimum of 5 years after account closure to satisfy AML and regulatory record-keeping requirements.
- Transaction records: Financial transaction records are retained for at least 5 years in compliance with Philippine anti-money laundering regulations.
- KYC documents: Identity verification documents are retained for the duration of the account plus 5 years post-closure.
- Support communications: Retained for up to 2 years after the final interaction, or longer if related to an ongoing dispute or regulatory matter.
- Technical and usage data: Typically retained in aggregated or anonymised form for analytics purposes after 12–24 months in identifiable form.
When retention periods expire, data is securely deleted or anonymised in a manner that prevents re-identification.
8 How We Protect Your Data
eeejili implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure:
- TLS/SSL encryption: All data transmitted between your device and eeejili servers is encrypted using Transport Layer Security (TLS).
- Encrypted data storage: Sensitive data, including payment credentials and identity documents, are stored in encrypted form with restricted access.
- Access controls: Internal access to personal data is limited to employees and contractors who need it to perform their job functions, and only under defined access policies.
- Regular security audits: The eeejili platform undergoes periodic vulnerability assessments and penetration testing by independent security professionals.
- Incident response plan: In the event of a data breach, eeejili has a documented response procedure that includes notification to affected players and the National Privacy Commission within the timeframes prescribed by law.
No online platform can guarantee absolute security. While we take every reasonable precaution, you also play a role — use a strong, unique password for your eeejili account and do not share it with anyone. Enable two-factor authentication if available on your account.
9 Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by eeejili. To exercise any of these rights, contact our Data Protection Officer at support@eeejili.best.
Right to Access
Request a copy of the personal data eeejili holds about you and information about how it is processed.
Right to Correction
Request correction of inaccurate or incomplete personal data in your eeejili account or records.
Right to Erasure
Request deletion of your personal data where there is no longer a lawful basis for retention, subject to legal retention obligations.
Right to Object
Object to the processing of your personal data based on legitimate interests, including profiling for direct marketing purposes.
Right to Data Portability
Request a machine-readable copy of the personal data you provided to eeejili for transfer to another data controller.
Right to File a Complaint
If you believe your data rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
eeejili will respond to all valid data subject requests within 15 business days of receipt. Where requests are complex or numerous, we may extend this period by a further 30 days and will notify you accordingly.
10 Minors & Children
eeejili is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. All registration processes include date-of-birth verification, and accounts suspected of belonging to minors are immediately suspended pending review.
If you believe a minor has registered on eeejili using false information, please contact us immediately at support@eeejili.best. We will investigate, close the account, and delete the associated personal data as quickly as possible.
11 Changes to This Privacy Policy
eeejili may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via their registered email address and through a notice on the eeejili platform at least 7 days before the changes take effect.
The "Last updated" date at the top of this page reflects the most recent version. We encourage you to review this policy periodically. Your continued use of eeejili after a policy update is effective constitutes acceptance of the revised terms.
12 Contact Us & Data Protection Officer
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data on eeejili, please contact our Data Protection Officer:
- Email: support@eeejili.best
- Live Chat: Available on the eeejili platform after login — ask for the DPO team
- Subject line: Include "Privacy Request" for faster routing to the DPO team
If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official complaint channels.
For general platform questions, our full FAQ page covers the most common queries, or visit About Us to learn more about how eeejili operates.